KNOW WHERE INFORMATION GOES

Clear information.
Clear retention.

Discuss where company materials and learning records are processed, how long they are kept and how deletion works.

Storage and processing

Before uploading company information, confirm the hosting location, AI providers, processing countries and relevant subcontractors for the selected configuration.

Retention and deletion

Agree retention periods for documents, learning records and support information. Define deletion from active systems and the separate lifecycle of any backups.

Model training and secondary use

Ask for an explicit description of whether AI providers retain inputs or use them for training. This needs to be confirmed for the chosen providers and contracts, rather than inferred from a general privacy statement.

Export and exit

Include a practical process for requesting exports, closing accounts and ending the service. The format, timing and responsibilities belong in the agreed service terms.

This local preview

The interactive examples hold your answers only in the current page. The enquiry form prepares an email draft; it does not submit your details to a backend. Downloads happen only when you select them.

YOUR NEXT STEP

Make learning relevant to your team.

Discuss your data requirements