A PRACTICAL USE CASE

Develop the skills
the role needs.

Focus the learning journey on a person\u2019s responsibilities, existing knowledge and development goals.

Illustrative scene of a professional taking notes during a learning exercise.
AI-generated workplace illustration

Define a useful capability

Choose a specific capability rather than a broad topic: preparing a client brief, giving constructive feedback or reviewing a process.

Build around the starting point

Identify what the learner already knows and what they need to practise. Use examples and activities that reflect the role’s context.

Use scenarios and feedback

Give learners opportunities to respond to a realistic situation and improve their answer. Agree what good work looks like so feedback has a clear reference.

Connect development to follow-up

At the review, discuss demonstrated skills and a useful next task. The goal is a practical development conversation grounded in evidence.

YOUR NEXT STEP

Make learning relevant to your team.

Discuss role-specific learning